Catalayer Plan Structure
Five tiers total:
Free
- 1 monitor (starter)
- Basic News feed (no AI analysis)
- 5 lifetime Source Finder searches
- 2 signal channel follows
- In-app alerts only
- Cost: $0
Finder Plus
- Unlimited Source Finder searches
- Saved comparisons + exports
- Priority support on Source Finder issues
- All Free features
- Cost: $9.99/month
Monitor Plus
- 5 active monitors
- Advanced filtering + boolean rules
- Island desktop push + Telegram routing
- Unlimited signal channel follows
- All Free features
- Cost: $19.99/month
Market Intelligence
- AI news analysis (relevance scoring, summaries, predictions)
- Access to follow-up intelligence
- All Free features
- Cost: $19.99/month
All Access
- Everything in Finder Plus + Monitor Plus + Market Intelligence + Sourcing Agent + Claim Pilot preview + Island desktop app
- Priority support across all products
- Cost: $39.99/month
Which Plan for You?
You're testing Catalayer for the first time
Start with Free tier. Explore products you're curious about. Upgrade only if you hit limits.
You're a freelancer using Freelancer Monitor
Monitor Plus ($19.99/mo). Monitor + Telegram routing covers your workflow.
You're an Amazon FBA seller
Finder Plus ($9.99/mo) if you source occasionally. All Access ($39.99/mo) if Claim Pilot + Monitor add significant value.
You're an active trader
Market Intelligence ($19.99/mo) for news analysis. Add Monitor Plus if you want custom rules → All Access effectively.
You're a sourcing consultant
All Access ($39.99/mo). You use Source Finder + Monitor + possibly Freelancer Monitor heavily.
You just want to read News
Free tier. News feed is free.
Upgrade Timing
During 7-Day All Access Trial
Every new account gets 7 days of All Access on signup. If you upgrade during trial:
- Payment processed at upgrade
- Trial benefit preserves until original 7-day end
- No double-charging
Mid-Cycle Upgrade
Upgrade anytime from settings → Billing → Change Plan.
Proration calculation:
- Remaining days of current cycle refunded as credit
- New plan charged for full month immediately
- Credit applied to next billing cycle
Example: Day 15 of billing cycle, you upgrade from Free to Monitor Plus ($19.99):
- Full $19.99 charged today
- Full monthly benefit for 30 days from today
- No prorated double-charge
Annual Billing (Not Available)
Currently monthly-only. Annual discount plans planned but not released.
Downgrade / Cancellation
Cancel from Settings
Account → Subscriptions → Cancel Subscription. Takes effect at end of current billing period (no immediate cutoff).
Downgrade to Lower Tier
Account → Subscriptions → Change Plan → select lower tier.
Takes effect at end of current billing period. You keep current-tier benefits until then.
What Happens When You Downgrade to Free
- Monitor limit drops from 5 to 1 — you must delete 4 (keep your favorite)
- Source Finder quota returns to 5 lifetime (remaining searches used don't refund)
- AI news analysis access ends
- Island / Telegram routing deactivates
- All previously-saved content stays but access is restricted by plan tier
Cancellation Impact
Once cancelled and billing period ends:
- Account downgrades to Free automatically
- 30-day grace period to reactivate with full data preserved
- After 30 days: full data deletion per privacy policy
Refund Policy
7-Day Money-Back
If you upgrade and request refund within 7 days: full refund.
Process: email [email protected] with subject "Refund request: [your email]". Processed within 5 business days.
Beyond 7 Days
Generally no refunds on monthly subscriptions. Exceptions for billing errors or platform outages (prorated).
Billing Errors
If you believe you've been double-charged or billed incorrectly: contact support immediately. Fixed within 48h typically.
Payment Methods
Accepted
- Credit/debit cards (Visa, Mastercard, Amex, Discover)
- Apple Pay (browser-based)
- Google Pay (browser-based)
- Some regional wallets (via Stripe)
Not Accepted
- Bank wire (for subscriptions; can be arranged for enterprise)
- Crypto
- PayPal (not directly; via Stripe Link sometimes)
Stripe-Processed
All payments go through Stripe. Catalayer doesn't store card data.
Billing Cycle
Monthly
First charge on upgrade date. Renews same date of month going forward.
Cycle date mid-month
- Charged on the 15th → renews on the 15th each month
- If 15th doesn't exist in month (e.g., Feb 30th): falls to 28th/29th
- Stable calendar day
Failed Payment
If card declines:
- Immediate email notification
- Retry in 3 days
- Retry in 7 days (final attempt)
- After final failure: account downgrades to Free, data preserved for 30 days
Update Payment Method
Account → Billing → Update Card. Immediate effect on next cycle.
Tax
Inside US
State sales tax collected where applicable (varies by state).
Outside US
- EU: VAT collected per local rate
- UK: 20% VAT
- Canada: GST/HST per province
- Other: per local rules
Shown at checkout.
Business (VAT-eligible)
If you have a VAT ID, enter during checkout. Reverse-charge applies where legally permitted.
Enterprise / Team
Current State
Individual subscriptions only. No team/enterprise plans yet.
Workarounds
- Share a single login (violates TOS technically; don't recommend)
- Pay for multiple individual subscriptions (current supported approach)
- Wait for team plans (planned for 2026)
Interest in Enterprise
Email [email protected] if you need 5+ users. We're considering early pilot customers.
Privacy of Billing Data
Catalayer stores:
- Stripe customer ID
- Subscription tier + status
- Billing history (timestamps + amounts)
Catalayer does NOT store:
- Credit card numbers
- CVV
- Billing address (Stripe stores)
See full [Privacy Policy](/privacy) or [Catalayer Data Security guide](/guides/catalayer-data-privacy-security) for details.
Common Subscription Questions
Will I be automatically upgraded if I exceed Free limits?
No. Exceeding limits (e.g., trying to create 2nd monitor on Free) shows a paywall but never auto-charges.
Can I get a specific product without All Access?
Yes. Finder Plus ($9.99) for only Source Finder. Monitor Plus ($19.99) for only Monitor. Market Intelligence ($19.99) for only AI analysis.
Do I lose data when downgrading?
No, data is preserved. Access is restricted by tier. If you re-upgrade, everything returns instantly.
Is there a student discount?
Not officially. For educational institutions, contact [email protected].
Can I pause my subscription temporarily?
Not a formal feature yet. Workaround: cancel + re-subscribe when needed.
FAQ
Q: Can I change from monthly to annual billing?A: Annual plans not yet available. Planned for Q2 2026. Monthly billing only currently.
Q: What if Catalayer goes out of business?A: Per terms: 30-day notice minimum. Data export tools provided for migration.
Q: Can I get a customized plan for my specific use case?A: Enterprise tier (in development) will offer this. Contact [email protected] to discuss.
Q: Is there a free trial longer than 7 days?A: 7-day All Access trial is standard for new accounts. Extended trials for enterprise prospects negotiable via sales.